Privacy Policy

Privacy Policy

SHOBISTORE Privacy Policy

This website is owned and operated by SHOBISTORE (“SHOBISTORE,” “we,” “our,” or “us”).

By accessing or using our website, mobile application, or related services (collectively, the “Site”), you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site.

We encourage you to review this policy periodically to stay informed of any updates.

At SHOBISTORE, we are committed to protecting your privacy in accordance with applicable data protection laws in the UAE

1. Personal Information We Collect

We collect personal information when you:

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to newsletters or promotions

  • Participate in surveys or campaigns

Information We May Collect:

  • Name, address, phone number, and email

  • Login credentials

  • Payment and billing information (processed securely)

  • Order and delivery details

  • Communication records

  • Device and usage data (IP address, cookies, browser type)

2. Use of Your Information

We use your information to:

  • Provide and improve our services

  • Process orders and payments

  • Arrange delivery

  • Respond to inquiries

  • Personalize user experience

  • Send promotional offers (with consent)

  • Maintain account records

  • Support third-party service operations

We take reasonable steps to ensure your information is protected and securely deleted when no longer required.

3. Data Protection and Security

SHOBISTORE uses industry-standard security measures, including:

  • Secure servers and firewalls

  • SSL-encrypted transactions

  • Restricted internal access

  • Regular system audits

We do not store, sell, rent, or share your card details.

Users are advised to keep login credentials confidential. If you suspect unauthorized access, contact us immediately.

4. Disclosure of Personal Information

We treat customer data as confidential and do not sell or rent it.

Information may be shared only in the following cases:

  • Service Providers: Logistics, payment, IT, and marketing partners

  • Legal Obligations: When required by law

  • Fraud Prevention: To prevent illegal activities

  • Corporate Changes: In case of merger or acquisition

All third parties are bound by confidentiality agreements.

5. Data Storage and Retention

We store data securely using password-protected systems and international compliance standards.

Your information is retained only as long as necessary for business and legal purposes, after which it is deleted or anonymized.

6. User Rights

Under applicable data protection laws, you have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Request data portability

  • Restrict processing

  • Withdraw consent

  • File complaints with authorities

To exercise your rights, contact support@shobistore.com with valid identification. Requests are handled within 30 days.

7. Cookies and Tracking Technologies

We use cookies to:

  • Improve performance

  • Enhance user experience

  • Analyze website traffic

  • Deliver relevant ads

You may disable cookies via browser settings, but some features may be affected.

8. Children’s Privacy

Our Site is not intended for children under 13 years.

We do not knowingly collect data from minors. Any such data will be removed immediately upon discovery.

We do not sell products to persons under 18 without parental consent.

Parents and guardians are encouraged to monitor online activity.

9. Third-Party Links and Advertising

Our Site may contain links to external websites.

SHOBISTORE is not responsible for the privacy practices or content of third-party sites. We recommend reviewing their policies before sharing information.

10. Cross-Border Data Transfers

Your data may be transferred between SHOBISTORE entities and service providers within the GCC region.

All transfers comply with applicable regulations and security safeguards.

11. Updating or Deleting Your Information

You may:

  • Update your profile through “My Account”

  • Request changes via support

  • Unsubscribe from marketing emails

For assistance, contact our support team.

12. SSL Security

We use Secure Socket Layer (SSL) encryption on checkout and payment pages.

All payments are processed through PCI-DSS compliant gateways.

13. Limitation of Liability

SHOBISTORE shall not be liable for indirect, incidental, or consequential damages, including loss of data, profits, or business interruption, arising from Site usage.

14. Policy Revisions

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be published on this page. Continued use of the Site constitutes acceptance of revisions.

15. Contact Information

For questions, concerns, or feedback, contact us:

Email: support@shobistore.com

Our customer care team is always happy to assist you.

SHOBISTORE

Your Privacy. Our Commitment.
Secure Shopping • Trusted Service • Customer First